Customer Care

Need help with an order or product? Our customer care team is here to assist.

Email
support@nurtapaw.co.za

Response Time
We aim to respond to enquiries within 1–2 business days.

Looking for Something?

Check the latest status of your delivery using your tracking information.

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Shipping & Delivery

Find information about processing, tracking and delivery.

Shipping Information →

Returns & Refunds

Need to return an item? Read our returns and refund information.

View Returns Policy →

You Might Find the Answer Even Faster

Visit our FAQs for answers to common questions about orders, delivery, products and returns.

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